Support
Stuck, or something not right? Most answers are in the guide. If not, send us a note below and we’ll get back to you.
Quick answers
- My PM5 won’t connect. On the monitor’s main menu press Connect, then Connect PM5 in BLADES. On a computer, use Chrome or Edge: Safari and Firefox can’t talk to a PM5. On an iPhone: the BLADES app is coming soon; for now, use a laptop or Android phone in Chrome. More in Troubleshooting.
- Do I need an account? Not to row: Just row and the Erg Lab work without one. Careers, crews and leagues need a free account.
- How do I delete my account? In the app: Account › Delete account…. Can’t sign in? Ask below, from the email on the account.